DELIVERY TIME :
Orders will be processed and shipped between 7 and 14 days.
ONLINE PURCHASE RETURN POLICY :
The satisfaction of our customers is extremely important to us. If you are not completely satisfied with your order, you can return your items for a refund. Items must be returned within 14 days of the date of purchase. Transport is at your expense.
RETURN INSTRUCTIONS :
On the front of the delivery note (included with your purchase), write the reason why you want a refund. Attach the delivery note with the article and send us the prepaid package.
Smoothy is not responsible for lost or damaged items during return shipping. We recommend that you use a secure way of shipping with a tracking number.
We reserve the right to refuse a refund on an item if it is not in its new condition or if it is not packaged in its original box.
We will notify you via email when we receive and process your refund.